Active Communications - AT&T in Glenwood Springs, CO Closed now

Reviews about Active Communications - AT&T

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  July 28, 2020, by Taylor Holman
  On Feb 9th, 2018 I went to the store excited to upgrade my current phone. The sales associate greeted me at the door asking "what they could help me with" I explain I was there for an upgrade. I explained what I was looking for and the process began. As checkout process began, the Customer service agent whom was helping me pulled out their phone and began responding to personal texts. I was quiet shocked. Being someone who works in the guest service industry this is not appropriate behavior when helping a customer. After putting his phone away he then continuously checked his Apple watch, reading texts and not engaging with me with me at all. I felt like I was wasting his time and that he would rather be doing and or be anywhere else than helping me or being at work. I would have to say that I will not be going back to that store unless I absolutely have to. I would rather drive an extra hour out of my way.